Refund policy
Return & Refund Policy – BRIM Initiative
We accept returns within 30 days of delivery.
To be eligible for a return, items must be unworn, unwashed, in their original condition, and in the original packaging with all tags attached.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.
Shipping costs are non-refundable.
Limited & Exclusive Collections
Items purchased from the Founders Collection and any other limited or exclusive BRIM Initiative drops are final sale and are not eligible for return or exchange, except in the case of a manufacturing defect or an error on our part.
If you receive a damaged or incorrect item, please contact us at support@briminitiative.com within 7 days of delivery and we will make it right.
For all other return inquiries, contact us at support@briminitiative.com.